Terms of Use
Last Updated: September 2, 2026
Welcome to xoravelyza.
These Terms of Use set out the rules that apply when you access, browse, interact with, or otherwise use xoravelyza.com, including the website's features, content, services, product information, and other functionality.
By using our website, you agree to comply with these Terms together with our Privacy Policy, Terms of Purchase, Shipping Policy, Return Policy, and any other notices or policies referenced on xoravelyza.com.
If you do not agree with these Terms, you should stop accessing or using the website.
1. Information You Provide
When submitting information to xoravelyza, you agree to provide information that is accurate, complete, current, and not misleading.
This may include:
- Account details
- Contact information
- Billing information
- Shipping details
- Order information
- Customer-support communications
- Other information you submit through our website
You are responsible for correcting or updating your information when necessary.
Except where applicable law provides otherwise, xoravelyza is not responsible for issues caused by incomplete, outdated, or inaccurate information supplied by a customer.
2. Privacy and Personal Data
Personal information collected through xoravelyza.com, checkout, email, telephone, customer support, or other communication channels is processed according to our Privacy Policy.
By using our website, you acknowledge that we may collect, use, store, and process personal information as described in that policy.
We encourage you to review our Privacy Policy before submitting personal information to us.
3. Permission to Use Our Website
All materials available through xoravelyza.com may include, among other things:
- Product descriptions
- Written content
- Photographs
- Illustrations
- Graphics
- Logos
- Icons
- Brand elements
- Layouts
- Designs
- Software
- Code
- Product information
- Other digital materials
These materials are owned by xoravelyza or used with permission from their respective rights holders.
Subject to these Terms, we provide you with a limited, revocable, personal, non-transferable, and non-commercial right to access and use the website for lawful shopping and informational purposes.
This permission does not transfer ownership of any website content or intellectual property to you.
4. Activities Not Permitted
Unless you have received prior written authorization, you may not:
- Reproduce website materials for commercial purposes
- Copy or republish substantial portions of the site
- Sell, distribute, modify, or commercially exploit website content
- Create unauthorized derivative works
- Use crawlers, bots, spiders, scraping software, or data-mining tools
- Collect website data using automated methods without authorization
- Interfere with website operation, security, or performance
- Circumvent access controls or security restrictions
- Upload malware, harmful code, viruses, or malicious files
- Create an unreasonable or excessive burden on our systems
- Attempt unauthorized access to restricted accounts, servers, databases, or areas of the site
Where reasonably necessary or permitted by law, xoravelyza may suspend, restrict, block, or terminate access to the website.
5. Reviews, Photos, Comments, and Other User Materials
xoravelyza may allow users to provide content such as:
- Product reviews
- Comments
- Photos
- Videos
- Feedback
- Suggestions
- Messages
- Other submissions
You remain responsible for any material you provide.
You agree that submitted content will be lawful, accurate to the best of your knowledge, and either created by you or used with appropriate permission.
Submitted content must not violate:
- Copyrights
- Trademarks
- Privacy rights
- Publicity rights
- Other intellectual property rights
- Applicable laws
- The lawful rights of another person or organization
You must not submit content that is fraudulent, threatening, abusive, defamatory, obscene, discriminatory, misleading, unlawful, harmful, infringing, or otherwise inappropriate.
6. License to User-Submitted Content
When you voluntarily submit content to xoravelyza, you grant us a worldwide, royalty-free, perpetual, transferable, and non-exclusive license to lawfully use that content.
This may include the right to:
- Copy
- Reproduce
- Display
- Publish
- Adapt
- Modify
- Distribute
- Share
the submitted content through appropriate media or formats.
You should only submit materials that you have the lawful authority to provide and license.
7. Third-Party Websites and Services
xoravelyza.com may contain links to websites, applications, payment systems, platforms, or services operated by third parties.
These links are provided for convenience and do not necessarily constitute endorsement by xoravelyza.
We do not control and are not responsible for third-party:
- Products
- Services
- Website content
- Security practices
- Privacy practices
- Terms
- Business operations
If you access a third-party service, you do so at your own discretion.
We recommend reviewing that provider's applicable terms and privacy policies before submitting information or completing transactions.
8. Website Disclaimer
To the fullest extent allowed by applicable law, xoravelyza.com and its content, products, services, information, and functionality are provided on an:
“as is” and “as available” basis.
We do not guarantee that:
- Website access will always be uninterrupted
- Every website feature will function without error
- The website will always remain available
- The website will be free from viruses or harmful software
- Every product description will always be complete or current
- All website content will always be completely accurate
- Files or information obtained through the website will be entirely risk-free
Use of the website is at your own discretion and risk, subject to rights and protections that cannot legally be excluded.
9. Limitation of Liability
To the maximum extent permitted by applicable law, xoravelyza, Bong Hong Kong Limited, and our suppliers, contractors, partners, service providers, content providers, and related parties will not be liable for direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:
- Access to or use of the website
- Inability to access the website
- Products or services purchased through the site
- Technical errors
- Service interruptions
- Website delays
- Third-party links or resources
- Unauthorized access to information
- Loss of data
- Loss of revenue
- Loss of profits
- Loss of business opportunities
Where legally permitted, your primary remedy if you are dissatisfied with xoravelyza.com is to discontinue using the website.
Nothing in these Terms is intended to limit or exclude liability that applicable law does not permit us to limit or exclude.
10. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless xoravelyza and its related companies, service providers, suppliers, contractors, partners, and personnel from claims, liabilities, losses, damages, penalties, costs, or reasonable expenses arising from or connected with:
- Your violation of these Terms
- Your violation of our Terms of Purchase
- Improper use of xoravelyza.com
- Fraudulent conduct
- Negligence
- Intentional misconduct
- Violation of applicable law
- Violation of another person's rights
11. Electronic Communications
When you visit xoravelyza.com, place an order, or contact us electronically, you agree that xoravelyza may communicate with you electronically.
Electronic communications may include:
- Emails
- Order confirmations
- Payment notices
- Shipping notifications
- Customer-service communications
- Website notices
- Other electronic messages
Where legally permitted, electronic communications satisfy any requirement that a communication or notice be provided in writing.
12. Moderation of User Content
Our website may allow customers to publish reviews, photographs, comments, or other materials.
xoravelyza is not required to review every submission before publication.
However, we reserve the right, where appropriate, to:
- Review content
- Refuse publication
- Edit submissions
- Restrict visibility
- Remove submitted material
This may occur where content violates these Terms, applicable laws, website standards, or another person's rights.
13. Copyrights, Trademarks, and Brand Assets
Materials on xoravelyza.com may include protected:
- Copyrights
- Trademarks
- Service marks
- Logos
- Trade names
- Product names
- Graphics
- Designs
- Other intellectual property
Such materials belong to xoravelyza or the applicable authorized rights holders.
Without written permission, you may not reproduce, imitate, commercially exploit, frame, or otherwise use protected materials in a manner that suggests unauthorized association with xoravelyza.
You may also not use our trademarks, logos, metadata, hidden text, meta tags, or framing techniques in a way that falsely suggests endorsement, sponsorship, or affiliation.
14. Intellectual Property Complaints
If you believe copyrighted material or other intellectual property belonging to you has been used on xoravelyza.com without authorization, please contact us.
Your notice should contain:
- Your physical or electronic signature
- Identification of the protected work
- Identification of the allegedly infringing material
- The location of that material
- Your contact information
- A statement explaining your good-faith belief that the use is unauthorized
- A statement confirming that the information submitted is accurate
- Any declaration required under applicable law, including a statement under penalty of perjury where appropriate
Send intellectual property notices to:
15. Terms That Continue After Use Ends
Certain provisions are intended to continue applying even after you stop using xoravelyza.com.
These may include provisions concerning:
- Ownership
- Intellectual property
- Disclaimers
- Liability limitations
- Indemnification
- Dispute resolution
- Other obligations that are intended by their nature to survive termination
16. Events Outside Our Control
xoravelyza will not be responsible for delays, interruptions, or failure to perform obligations when caused by circumstances outside our reasonable control.
Such events may include:
- Natural disasters
- Floods
- Fires
- Earthquakes
- Severe weather
- War
- Terrorism
- Civil disturbances
- Strikes
- Labor disputes
- Quarantines
- Embargoes
- Carrier interruptions
- Transportation problems
- Government actions
- Regulatory orders
- Other similar circumstances beyond our reasonable control
17. Risk of Loss
Products ordered through xoravelyza may be delivered using independent third-party carriers.
Subject to applicable law, risk of loss passes to the customer when the relevant shipment is transferred to the carrier.
Shipping-related matters may also be governed by our Shipping Policy and any mandatory consumer rights that apply to your purchase.
18. Dispute Resolution
Disputes connected with:
- These Terms of Use
- Use of xoravelyza.com
- Purchases made through xoravelyza
- Website-related services
will be handled according to applicable law.
Where legally permitted, disputes may be resolved by arbitration or another legally recognized dispute-resolution procedure.
Where enforceable, claims must be brought on an individual basis rather than through:
- Class actions
- Collective proceedings
- Representative actions
These provisions apply only where permitted by applicable law.
19. Severability and General Provisions
If any section of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the fullest extent allowed by law.
If xoravelyza does not immediately enforce a provision or right, this does not mean that the right has been waived.
We may choose to enforce that right at a later time where permitted.
Unless expressly provided otherwise, these Terms do not create rights for third-party beneficiaries.
20. Revisions to These Terms
xoravelyza may periodically revise, replace, remove, or update portions of these Terms of Use.
Changes may be made in response to updates involving:
- Website functionality
- Business operations
- Products
- Services
- Technology
- Legal requirements
- Regulatory obligations
When changes are published, the Last Updated date may also be revised.
Where permitted by law, your continued use of xoravelyza.com after revised Terms are published indicates acceptance of the updated Terms.
21. Assignment
You may not assign, transfer, or delegate your rights or responsibilities under these Terms without prior written approval from xoravelyza.
xoravelyza may assign or transfer its rights or obligations where permitted by applicable law.
22. Entire Agreement
These Terms of Use, together with our:
- Privacy Policy
- Terms of Purchase
- Shipping Policy
- Return Policy
- Other applicable website policies
- Additional terms associated with particular products, services, offers, or promotions
form the agreement governing your access to and use of xoravelyza.com.
If separate conditions apply to a particular product, service, or promotion, those additional conditions will operate together with these Terms.
23. Contact Us
If you have questions regarding these Terms of Use, website access, intellectual property, or another related matter, please contact us.
Brand:
xoravelyza
Website:
xoravelyza.com
Email:
support@xoravelyza.com
Phone:
+1 (484) 309-8234
Operating Company:
Bong Hong Kong Limited
Business Address:
11/F UNIT B
WINBASE CENTRE
208 QUEEN'S ROAD CENTRAL
SHEUNG WAN
HONG KONG